With the advancement in technology, number of
companies are realizing the importance of cutting down on paper work.
Paper documents are being converted into electronic mode than ever
before. Every organization has to deal with different types of forms
right from sales and purchase invoices, to credit card applications, to
insurance and medical claims, to tax statements. The list is never
ending
The shift from paper form to electronic form is evident in Banks,
Hospitals, Financial Institutions, to Educational Institutions.
Electronic forms help in quick and easy access by various users over
Internet and Intranet.
A number of leading BPO companies are undertaking online Form
processing for clients. This helps save lot of time and increases the
efficiency of the client.
Type of Form Processing Services done by BPO
Companies:
Payroll Processing: The process includes
payroll calculations, maintenance of attendance and leave record of
employees, salary due after various deductions, make tax and social
security payments besides other regulatory payments.
Market Research Forms Processing: This
includes preparation of questionnaire and having a detailed analysis of
it. It also includes interpretation of the result followed by final
presentation to the client.
Order Form Processing: The process
includes preparing and maintaining purchase order forms.
Medical Records Processing: The process
includes examining the medical records, maintaining them, calculation of
medical leave, medical reimbursements
Insurance Claims Processing: The process
includes keeping a record of various kinds of insurance claims made,
verification of the authenticity of documents,
Purchase / Sales Orders Processing: The
process includes analyzing the purchase and sales form, anticipating the
purchase requirement in the organization and the volume of sales during
a particular period. Comparison of respective purchase and sales figure
in a particular period will help in highlighting the areas that need
immediate attention.
Administration of Relevant Documents (Fax,
Memos, Emails, Invoices etc.): The process includes maintenance of
important documents for future use by the organization. Replying to all
the letters of different nature like answering the queries, replying to
customers' etc.
Advantages of Form Processing Outsourcing:
There are quite a few benefits resulting from online form processing:
Improved Efficiency: Online form
processing improves the efficiency of the organization as time is saved
and large number of employees can share and access the data at the same
time. Use of state of the art software for processing forms results in
error free interpretation and improves data accuracy.
Reduction in Expenses: Online form
processing is a cost-effective method. It helps to reduce overheads and
other operational costs. It also reduces the number of manpower
required.
Less Time Consuming: Online form
processing helps in reducing the processing time of forms and results
thereof. Huge data can be compiled and maintained easily.
