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Call Center Services »  Inbound Call Center Services » Threat From China

Threat From China

China is one of the major competitor of Indian call center industry. China has several advantages over India and has a strong base to become a major hub for call centers in the coming years.

The competition between two old rivals, China and India, is sparking up as both countries become prime destinations for a substantial number of well-paid IT jobs. Many multinationals, especially U.S. corporations, plan to move operations overseas to slash costs.

The major strengths of China in the global outsourcing markets are : The main advantages of China are as follows: Apart from all these advantages China also has certain disadvantages : China is on the process of overcoming these drawbacks to beat India to become a major destination of call centers. Chinese government is strongly supporting the call center industry and is on toes to compete with India. China in turn has become a major challenge and the largest threat for Indian call center industry which needs to be overcome in order to maintain its supremacy.

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