In West India, states of Maharashtra and Gujarat lead in call center
operations.
Mumbai - the capital of Maharashtra is a favorite
destination of BPO providers. It has also been rated as lowest risk location
because of good communication and infrastructure facilities. Government of
Gujarat too is making all efforts to lure call center companies. The state
has implemented lucrative business policies and provides BPOs with necessary
infrastructure support.
Ahmedabad and
Vadodra are a popular
call center destination in Gujarat.
