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Call Center Services » Industries Benefited by Call Center Industry » Transportation


The transportation industry is one of the major industry of the world. The scope, goal and objectives of transportation industry have changed with the increasing demand of intermodal services.

Its global nature, diversity, and interdependent activities force it to rely heavily on the effective use of IT and communications. Information technology is transforming the day to day functioning of the industry. More and more transportation companies are moving towards call centers for safety, efficiency and profitability.

Several BPO offer services to the following segments of the transportation industry :

Railroads and truck companies : Services in this sector includes : Airlines : Services in this sector includes : Logistics and courier: Services in this sector includes: Shipping and ports: Services in this sector includes: Key Customer Benefits of Outsourcing Transportation

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