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Call Center Services » BPO Services » Outbound Call Center Services » Debt Collection Services

Debt Collection Services

The outbound call centers help improve the productivity of client's debt collection department by providing all types of calling programs required by the organization and blend several types to determine what works best in the specific collections department.

The Process

The Customer Service Representatives (CSRs) attempt to make payment arrangements with the customer, at the time of the collection call.

The CSRs are fully trained in the collection services. They use all modes of communication to work out the accounts receivables and run payment collection campaigns through Phone, Fax, Email and Web enabled services. The outbound call centers understand that young, small companies as well as their larger competitors need to collect its receivables in a fast and effective manner. Through a developed payment collection program, they collect aged accounts.

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