The outbound call centers offer information and literature
fulfillment services for businesses.
If the client is in the business of selling products, the outsourced call
centers handle jobs right from taking order to processing
card and to its fulfillment and shipping
. The Customer Service
Representatives (CSRs) are fully trained to offer sales and inventory
to help the clients track their effective businesses.
The service can be customized to fulfill the client needs. The call centers
also specialize in offering additional services such as catalog, brochure
and information packet fulfillment. These information fulfillment
are offered direct to the caller via mail, fax, or email. The
fulfillment services to the caller can be personalized with customized
using the information taken during the call.
In cases of clients having large number of products or more complex
fulfillment requirements, the call centers use their efficient
with several fulfillment centers or can even work closely
with any center as selected by the client.