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Call Center Services » Call Center Technology » IVR Systems

IVR Systems

Interactive Voice Response (IVR) Systems are designed to provide easy to configure automated call handling systems that can be tailored to individual needs. This comprehensive system leads to distribution of routing information with the help of FAX or pre-recorded voice messages.

It includes services like:

It is also very handy in reducing fatigue, increasing efficiency
and decreasing time spent by agents in imparting information.

The Working

Organizations who are looking at reducing costs and improving customer service can contract their inbound phone and outbound voice messaging programs at the IVR call center. The IVR outsourcing services provide a competitive advantage in the marketplace and making the inbound telemarketing services, affordable.

Voice broadcasting clients can download voice recordings and call lists and even manage the start and end of their calling campaigns that operate at the IVR call center. Users can view call campaign reports and the percentage of completion. To achieve the maximum results from IVR and voice broadcasting phone programs, it is advised to use professional voice recording services. The voice recordings can be produced in minimal time at a professional recording studio.

The IVR Systems offer the following:

Voice Broadcasting and IVR Applications

Features of Comprehensive Voice Message Broadcast



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