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Open IVR Software

Most IVR systems are built into the phone systems or are self contained programs running on a separate system, allowing limited access to outside applications but an open IVR system allows to access all the informations available on existing database programs. It is the power of choice-a personalized solution returning maximum competitive advantages with minimum development investment and maximum flexibility.

Benefits of Open IVR
  • Automated speech recognition- Gives your customers the convenience of spoken responses rather than manual input using the telephone keypad.
  • Interactive fax, fax-on-demand, and fax broadcasting- Interactive fax provides the caller with a faxed confirmation or record of the IVR transaction.
  • Text-to-speech conversion- The ability to convert a text file into speech allows you to offer dynamic services to your customers.
  • Multilingual support- OPEN IVR allows you to easily create applications that support multiple languages.

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