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Call Center Services » Call Center Technology » Soft Phone

Soft Phone

Soft Phone is an ideal solution for employees who are out of the office frequently traveling on business, workers that work both at home and in the office as well as those who require the interaction of data with their work such as a remote ACD agents.

Soft Phone includes features like:


The soft phone functions on the Local Area Network (LAN) over the Internet, enabling the employees to work either in corporate offices, satellite remote offices or from the convenience of home.

The soft phone system can be used to generate real time reports and graphs is important measuring system helps erve and control the performance call center and phone system with clear and meaningful displays aphs and charts of operational statistics help to measure the effectiveness of each user campaign. Reports and graphs include both inbound and outbound statistics.

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