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Call Center Services » Call Center Technology » Telecommuting Software

Telecommuting Software

Telecommuting often called telework occurs when employees work away from their standard place of work. Telecommuting software is a phone system for telecommuting and work from home call centers and remote agents. This also answers customer inquiries on its own and can even contact customers or prospects with announcements or alerts.

Allowing employees to work from home gives a competitive edge over traditional call centers. This way one can hire highly qualified individuals who are unable to otherwise move out of their place. A wider range of people can be employed and be an integral part of remote workforce.

Benefits of Telecommuting

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