Text-to-Speech software is used to convert words from a
computer document (e.g. word processor document, web page) into audible
speech spoken through the computer speaker.
The Understanding
The text to speech software reads
text words with
different voices that can be chosen. The
text words may be on the screen, in the clipboard, from a text file or other
source. The technology synthesizes
natural sounding speech from
ordinary text. The text can just be copied to the clipboard or imported from
text files. The software then reads the text to the user or converts the
text to mp3 or wav file. It also allows the
conversion of text into
a MP3/WAV audio file that can be listened later.
The text to speech converter has the capability to
extract variable
information from a database (or from the Web) that is later converted
into
audible speech. The applications of the software include:
- Providing callers with account information
- Weather updates
- Sports scores
- Stored text messages
Call centers in particular can become instantly more productive by letting
the phone system provide the caller with information and by determining the
best service representative to handle other requests.
Applications of Text to Speech Software:
- Customer Satisfaction Surveys
- Market Research Surveys
- Message and Recording Services
- Literature Fulfillment
- Employee Testing and Evaluation
- Order Entry
- Credit Card Processing
- Voice Mail
- Inventory Confirmation
- Account Status
- Lead Generation & Capture
- Professional Voice Recording
