Text-to-Speech software is used to convert
words from a computer document (e.g. word processor document, web page)
into audible speech spoken through the computer speaker.
The Understanding
The text to speech software reads
text words with
different
voices that can be chosen. The text words may be on the screen, in
the clipboard, from a text file or other source. The technology
synthesizes
natural sounding speech from ordinary text. The text
can just be copied to the clipboard or imported from text files. The
software then reads the text to the user or converts the text to mp3 or
wav file. It also allows the
conversion of text into a MP3/WAV
audio file that can be listened later.
The text to speech converter has the capability to
extract variable
information from a database (or from the Web) that is later
converted into
audible speech. The applications of the software
include:
- Providing callers with account information
- Weather updates
- Sports scores
- Stored text messages
Call centers in particular can become instantly more productive by
letting the phone system provide the caller with information and by
determining the best service representative to handle other requests.
Applications of Text to Speech Software:
- Customer Satisfaction Surveys
- Market Research Surveys
- Message and Recording Services
- Literature Fulfillment
- Employee Testing and Evaluation
- Order Entry
- Credit Card Processing
- Voice Mail
- Inventory Confirmation
- Account Status
- Lead Generation & Capture
- Professional Voice Recording
